Terms and conditions

This website is operated by CatholicCare Sydney (CCS) on behalf of the Living Well Dying Well collaboration (LWDW). These terms govern your use of this website including your use of any materials, information and services which may be made available to you from this website.
By using the website you accept and agree to be bound by these terms. If you do not agree to these terms, please refrain from using the website.

CCS, as directed by LWDW, may amend these terms at any time by posting such changes on the website. It is your responsibility to familiarise yourself with these terms and ensure that you are aware of any changes. Your continued use of this website following the posting of any such changes will constitute your acceptance of the revised terms.

Visiting our website

CCS’s websites, including this LWDW website, may use cookies to track site visits, navigation and items added while using any or all of the facilities available on the website. If you are concerned about the use of these cookies, your browser can be configured to notify you when you receive a cookie, and provide you with the opportunity to accept or reject it. You may refuse all cookies from CCS websites, including this LWDW website, and choose to disable cookies at any time; however some functions may become unavailable. Our online credit card processing company may also use cookies for identification and anti-fraud purposes.

CCS on behalf of LWDW, also uses social media buttons and/or plugins on its websites that allow you to connect with your social network in various ways. For these to work, social media websites including Facebook and Twitter, will set cookies through our website which may be used to enhance your profile on their website or contribute to the data they hold for various purposes outlined in their respective privacy policies. CCS on behalf of LWDW encourages you to read the privacy policies of these websites.

CCS websites, including this LWDW website, may contain links to other sites of interest. CCS and LWDW do not control, and is not responsible for, the content or privacy practices of those websites. Please check the privacy policies of third party website operators before you provide your personal information to them. CCS and LWDW will not be liable for any actions of third parties, including third party website operators.

Privacy & Data Collection Statement

The Australian Privacy Principles are part of the Privacy Act 1988 and came into effect on 12 March 2014 to protect the privacy of individuals. You can find out more about these principles by calling the Office of the Privacy Commissioner on 1300 36 39 92 or through their website at

All participants of the Living Well Dying Well collaboration (CatholicCare Sydney, Catholic Healthcare, CatholicCare Broken Bay, Catholic Cemeteries + Crematoria, St Vincents Health Australia, University of Notre Dame) – known as the LWDW, respects and upholds your right to privacy protection under the Australian Privacy Principles in regulating how the program collects, uses, discloses and holds your personal information. The LWDW will only collect personal information by lawful and fair means. Only authorised LWDW staff have access to your personal information and your information remains confidential and is only used for appropriate purposes in accordance with this policy.

Why we are collecting your personal information

Your personal information, is only collected as is reasonably necessary for the LWDW to provide the LWDW support and information to the community and support individuals to seek further information or apply for volunteering opportunities across the LWDW individual member organisations. If you do not provide the personal information that the LWDW requests, the Collaboration may not be able to meet your request or provide appropriate support to you.

The LWDW may use your personal information to send you information about services and programs available across its individual member organisations. This may include invitations to special events and fundraising programs. Each time members of the LWDW send you this type of communication they will provide you with their Privacy & Data Collection Statement and a simple way to ‘opt out’ of receiving communications in the future.

You can also let us know if you do not wish to receive any further communications, by contacting CatholicCare on behalf of the LWDW by calling 13 18 19 or email

For further information on the individual privacy policies for the individual members of the Collaboration please visit:

CatholicCare Sydney
Catholic Healthcare
CatholicCare Broken Bay
Catholic Cemeteries + Crematoria
St Vincents Health Australia
University of Notre Dame

1. Disclaimer

1.1 CCS on behalf of LWDW have used all reasonable care and skill in collating, creating and publishing the information on this website but makes no guarantee or warranty as to the accuracy of this information or that this information will meet individual requirements.

1.2 This website is provided for information and guidance only.

1.3 Whilst this website and the materials published or posted on this website are available to be accessed anywhere in the world, we make no guarantee, promise or representation that any information, guidance or service provided from this website is suitable for use in any country outside Australia. Users who access this website from locations outside Australia do so at their own risk.

1.4 You acknowledge and agree that CCS on behalf of LWDW will not be liable to you or any person for any claims, losses or damages (whether direct, indirect or consequential) that may arise from your use of this website or any materials or information published on this website, except to the extent that such liability cannot be excluded by law.

1.5 To the extent permitted by law, CCS on behalf of LWDW, expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

1.6 This disclaimer, together with these terms shall be governed by Australian law.

2. Access to the website

Access to this website is permitted on a temporary basis and CCS on behalf of LWDW, reserve the right to withdraw, amend or restrict access to any part of this website without notice. CCS on behalf of LWDW, shall not be liable if for any reason this website, or any other site to which it links, is not available for any reason.

2.1 You may create hypertext link to this website (“Link”) provided you do so in a way that is fair and legal, does not damage or take advantage of the reputation of CCS, the LWDW or individual member organisations of the collaboration. When creating a link you must comply with the following conditions:

2.1.1 you will not create or use the link for any unlawful or fraudulent purposes;

2.1.2 you will not copy or use any trade marks, logos or other proprietary marks contained within this website to create a link; and

2.1.3 you will not establish a link in such a way as to suggest any form of association, approval or endorsement on CCS, LWDW or individual member organisations‘s part where none exists.

2.1.4. CCS on behalf of LWDW, reserve the right to withdraw linking permission without notice and we do not guarantee continued operation of this website in its current form and specific page URL’s may change at any time without notice.

3. Rights and use of the website

3.1 CCS on behalf of LWDW, and our licensors retain all rights, title and interest in and to this website and the information and materials published or posted on this site. These works are protected by intellectual property rights and your use is strictly restricted as set out in these terms.

3.2 You may access and print or download extracts of information and materials contained on this website (“Materials”) for your own personal reference or for other genuine purposes connected with the Church and/or charitable causes, but you may not (and shall not allow others to):

3.2.1 use the Materials for any business-related purposes whatsoever;

3.2.2 sell, transfer, sub-licence, distribute, reproduce, modify, alter or create derivative works from the Materials; or

3.2.3 remove or alter any proprietary notices from or embedded within the Materials.

3.3 You shall not (nor allow others to):

3.3.1 breach or attempt to breach the security of this website;

3.3.2 modify, decompile, reverse engineer, decrypt, circumvent or otherwise interfere with or alter this website, any software or code that forms part of this website or any of the Materials;

3.3.3 use this website in any way which may cause the website or access to the website to be interrupted, damaged or impaired; or

3.3.4 use this website to knowingly transmit any data, or send or upload any material that contains viruses, trojans, worms, logic-bombs or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

3.4 The trade marks, graphics and logos used on or in connection with this website belong to CCS on behalf of LWDW, and our licensors. You are granted no rights to use such marks and any unauthorised use is strictly prohibited.

3.5 All rights not expressly granted in these terms are reserved to CCS on behalf of LWDW and our licensors.

4. Interactive Services

4.1 CCS on behalf of LWDW may from time to time provide interactive services on the website, including, without limitation chat rooms, bulletin boards, social media and/or blogs (together “Interactive Services”).

4.2 CCS on behalf of LWDW are under no obligation to oversee, monitor or moderate any of the Interactive Services on the website, and CCS on behalf of LWDW expressly exclude our liability for any loss or damage arising from your use of such service, whether the service is moderated or not. CCS on behalf of LWDW reserve the right to delete, take-down or suspend access to any content transmitted to or published via the Interactive Services at any time.

4.3 You must be over the age of 18 to access and use our Interactive Services.

4.4 You may only use the Interactive Services for lawful purposes. You may not use such services to transmit or publish any content which:

4.4.1 is malicious, defamatory, obscene, racist, discriminatory or designed to offend or to cause annoyance or harassment;

4.4.2 is illegal, abusive, threatening, indecent, pornographic or menacing;

4.4.3 promotes sexually explicit material, violence or illegal activity of any kind;

4.4.4 infringes third party’s intellectual property rights or confidence or privacy rights;

4.4.5 consists of political announcements, commercial solicitation or advertising, chain letters, mass mailings or spam; or

4.4.6 contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of this website or any computer software or hardware.

4.5 When using the Interactive Services or dealing with this website you may not use a false email address, impersonate any other person or entity or mislead the website or other users as to the origin of any electronic communications or content.

4.6 All material which you contribute to the website through the Interactive Services must be accurate (where they state facts) or genuinely held (where they state opinions).

4.7 You acknowledge and agree that any material you submit or contribute to the website may be used, published, copied, distributed and disclosed to third parties by or on behalf of CCS on behalf of LWDW. All content submitted to us via this website will be subject to the Content Submission Terms and Conditions.

4.8 CCS on behalf LWDW, cannot guarantee that any material you contribute to the website will be secure or free from interception from third parties.

4.9 CCS on behalf of LWDW, will endeavor to remove any content available through the Interactive Services which causes or is likely to cause offence as soon as reasonably practical after we have been made aware of this. If you wish to make a complaint with regard to any content, please contact

5. Suspension and termination

CCS on behalf of LWDW, will determine, in our discretion, whether there has been a breach of these terms through your use of the website. In the event of any suspected breach, CCS on behalf of LWDW may take such action as we deem appropriate.

6. Variations

CCS on behalf of LWDW may revise these terms at any time by amending the website. You are expected to check this page from time to time to take notice of any changes which have been made, as they are binding on you. Some of the provisions contained in these terms may also be superseded by provisions or notices published elsewhere on the website.

10. Entire agreement

These terms, together with our contact details and privacy policy, set out the whole of our agreement relating to your access to and use of this website.

11. Waiver

Our failure to exercise or enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

12. Contact details

If you require any further information, please contact
Living Well Dying Well, C/0 CatholicCare Sydney,
2C West Street, Lewisham, Sydney 2000

Thank you for visiting our website.

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Contact us

Contact Living Well Dying Well for more information, additional support or to provide feedback.

2C West Street, Lewisham, Sydney NSW 2049